The Tienyow Grand Hotel is directly across from the West Coast Golf Club and down the road from the Meishi Golf Club. The hotel is in the business district and close to shopping and dining establishments. The hotel is a forty minute drive to the Haikou Meilan International Airport. The rail station is much closer and can be reached with a short car drive from the Tienyow Grand Hotel.

There are 199 standard rooms, deluxe suits and luxury rooms within the hotel. The Tienyow Grand Hotel has a hair dryer, a private bath, high speed Internet access, cable TV, IDD telephones, a minibar, butler service, air conditioning and filtered water.

This hotel has a floor reserved for executives. The Tienyow Grand Hotel also has a bowling alley, KTV rooms, an outdoor swimming pool, a spa, hot springs, a bar and a massage center. Several rooms have a sea view. An onsite restaurant serves Cantonese and seafood entrees. There is also a café and a bar.